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Shared inbox for Google Workspace

The shared inbox your whole team can actually run

One queue for billing@, support@ and ops@. Agents draft, your team approves.

Get startedWatch the 90s demo

Built for teams that share an address

One inbox. Every alias. No orphaned threads.

Connect every Workspace alias, then assign, route, and auto-draft with agents that learn how your team already replies.

billing@4support@12ops@2

01 · Unified inbox

Every alias, one queue.

Connect billing@, support@ and ops@. Unibox merges them into a single surface with per-alias filters, assignment, and status.

Drafting a replyCites 3 threads
Invoice #4821Refund policyRenewal terms
Approve and sendEditRegenerate

02 · Unibox agents

Drafts you would actually send.

Agents cite the three most relevant past threads, match your team's voice, and attach the right invoice. Nothing leaves the queue until someone approves it.

  • 09:14Mira assigned #4821Admin
  • 09:17Agent drafted a replyAgent
  • 09:21Noah approved and sentSent
  • 09:30Directory sync · 4 usersSystem

03 · Admin and audit

Every decision, on the record.

Directory sync, admin and member roles, and a full audit trail of every reply, assignment and label change. Kept 90 days and exportable to CSV.

Shared inbox

One inbox. Every alias. Zero silos.

Everything a shared address needs, in the surface your team already reads mail in.

Alias management
Aliases4 routing into this inbox
AliasRoutingOpen
support@acme.comRound-robin128
billing@acme.comMaria Chen42
hello@acme.comShared17
ops@acme.comDan Alvarez9

support@acme.com · next in rotation

Mira ChenNoah PikeAda Osei
Read the docs

Mail providers

Built on the mail account you already have

Unibox sits on top of Google Workspace today: no new domain, no migration, no forwarding rules. Microsoft 365 and Zoho Mail are on the way.

Google WorkspaceMail, aliases and directory, through the account you already pay for.Available now
Microsoft 365Outlook and Exchange mailboxes, with the same shared queue.On the roadmap
Zoho MailFull Zoho Mail support, aliases included.On the roadmap

Before you connect a mailbox

How it worksConnect Workspace in about 10 minutes.PricingPer workspace, never per seat.CompareVersus Google Groups and helpdesks.SecurityWhat is recorded, what stays in Google.FAQShort answers to what people ask first.

Get started today

Your team's shared inbox, set up in minutes.

No new domain. No migration. Connect Google Workspace and the whole team is in: aliases, routing, and all.

Get startedBook a 20-minute demo
  • No migration: your Gmail and domain stay put
  • Connect Google Workspace in a few minutes
  • Every reply, assignment and label change in the audit trail
  • Nothing sends until a person approves it